Society For Human Resource Management (SHRM) Certified Professional Practice Exam

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Study for the SHRM Certified Professional Exam with flashcards and multiple choice questions. Each question includes hints and explanations to help you understand key HR concepts. Prepare for your certification with confidence!

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A matrix organization will have how many managers?

  1. 1

  2. 2

  3. 3

  4. 4

The correct answer is: 2

In a matrix organization, employees typically report to more than one manager—usually a functional manager and a project or product manager. This dual reporting structure is designed to enhance flexibility and leverage the strengths of both organizational approaches. The functional manager oversees day-to-day operations and employees’ technical expertise within their specific function, while the project manager is responsible for the execution of specific projects, drawing resources from various functions. This structure helps organizations effectively respond to changing environments and manage complex projects by utilizing diverse skill sets and perspectives. As a result, each employee in a matrix organization usually ends up with two lines of reporting, which corresponds to the two managers they work with regularly. Other options would imply either a single reporting relationship or an unrealistic scenario that does not align with the design and purpose of a matrix structure.