Society For Human Resource Management (SHRM) Certified Professional Practice Exam

What is a common reaction to change that may result in the spreading of false information?

1. Uncertainty

2. Judgements

3. Refusal to work

4. Hard feelings

The correct answer is: Judgements

A common reaction to change that leads to the spreading of false information is rooted in judgments. When individuals encounter change, they often form quick opinions based on their perceptions, experiences, or fears rather than verified facts. These judgments can manifest in gossip or speculation, where assumptions are made about the implications of the change. The uncertainty that typically accompanies change can exacerbate this tendency, leading to misunderstandings and the sharing of information that may not be accurate. This reaction becomes particularly problematic in organizational settings, where misinformation can create confusion, erode trust, and lower morale among employees. Instead of seeking clarity or confirmation about changes, individuals may rely on their judgments and those of others, which can perpetuate inaccuracies and contribute to a toxic environment. Encouraging open communication and providing clear, factual updates during times of change can help combat the spread of judgments that lead to false information.